Champlain Valley Credit Union is committed to making
available financial products and services that will enable
you to meet your financial needs and reach your financial goals.
Protecting personal information and using it in a manner consistent
with your expectations is a high priority for everyone associated
with our credit union. This online Privacy Policy is intended
to disclose how we treat information you provide us through
the Champlain Valley Credit Union web site. Any use of the site constitutes your consent
to this Policy.
Information
We Collect About You
As a general
policy, Champlain Valley Credit Union does not automatically collect personal information
from users of our web site. Champlain Valley Credit Union does collect aggregate
general or technical information that will not allow us to
identify you. For example, this may include the type of browser,
operating system, ISP, the search engine or link that brought
you to our site and the pages you visit at our site and the
date and time you visit the site. This information is used
for statistical purposes and for the purpose of tracking
activity to assist us in improving the web site design and
navigational paths.
Online
Forms
Champlain Valley Credit Union
provides members the ability to complete online forms (loan
applications, check orders, and home banking sign ups) to
better serve the needs of our members. Personal information
provided by a user via any of the credit union's online forms
is used by Champlain Valley Credit Union strictly for the purpose of processing a
member's request for a product or service. All information
that passes between your PC and us is encrypted to protect
your privacy.
Security
Personal
Identification data (account number, PIN, password) is collected
when a valid credit union member with active credit union
account(s) has registered to enter the secure online banking
area (Home Financial Services) of the credit union's web
site. This information enables us to regulate access of this
information to those who request such access and those entitled
to perform transactions on these account(s).
Use
of Information
We will
only disclose information to third parties about your account
or transactions you engage in:
- where
it is necessary for completing transactions;
- in order
to verify the existence and condition of your account for
a third party, such as a credit bureau;
- in order
to comply with a government agency or court orders, subpoenas
or other legal documents,
- if you
give us your permission.
E-mail
Communication
Various
parts of our web site allow you to submit information to
us via e-mail. We may collect the e-mail addresses of those
who send us e-mail and the information provided in the e-mail.
We gather this information with your active permission and
participation. Since e-mail communications may not be secure
against interception by unauthorized individuals, users may
wish to use alternative means when providing sensitive or
personal information when communicating via e-mail.
Additional
Information
Champlain Valley Credit Union's
Web Site Privacy Policy is subject to change at anytime without
notice. If after reading this you have questions, please
inquire by e-mail, by calling us at (802) 879-7747 or writing
us at:
Champlain Valley Credit Union
PO Box 82
Essex Junction, VT 05453-0082
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