Audio Response Services of the Champlain Valley Credit Union


AUDIO RESPONSE

With ARTI, your credit union's 24 hour telephone teller system, you can reach your accounts anytime day or night. In effect, ARTI puts a teller in your home, office, car or anywhere there is a touch tone telephone.

Any transactions on your account are updated immediately, accurately and confidentially.

With ARTI you can:

check your share and loan balances
make check withdrawals
transfer funds
make loan payments
inquire about cleared drafts (checks)
check on deposits and withdrawals
request tax information
loan amortization models
reorder share drafts
request loan and VISA applications

To use ARTI, all you need is the following:

your account number
your personal identification number (PIN)
Your PIN is selected by you and must be requested in writing.
a touch tone telephone

Transaction Tables

Share Balance Inquiries	SB# or 72#
Share Draft Inquiries	SD# or 73#
Share Withdrawals	SW# or 79#
Share Transfers	ST# or 78#
Last Deposits	LD# or 53#
Last Withdrawals	LW# or 59#
Loan Balance Inquiries	LB# or 52#
Loan Payments/Payoff	LP# or 57#
Tax Information	TI#or 84#
Loan Modeling	LM# or 56#

Account Suffix Conversion Table

Share A is 21#	Certificate T is 81#
Draft X is 92#	Certificate U is 82#
Share B is 22#	Certificate V is 83#
Share C is 23#	Certificate W is 91#
Share D is 31#	Certificate Y is 93#
Share E is 32#	Cerificate Z is 99#
Share F is 33#
Share G is 41#
Share H is 42#

Champlain Valley Credit Union
1 Market Place, Suite 8 Essex Junction, VT 05452		7 Green Street Vergennes, VT 05491