Audio Response (ARTI)
What You Can Do With ARTI
With ARTI, your credit union's 24 hour telephone teller system, you can reach your accounts anytime day or night. In effect, ARTI puts a teller in your home, office, car or anywhere there is a touch tone telephone.
Any transactions on your account are updated immediately, accurately and confidentially.
With ARTI you can:
- check your share and loan balances
- make check withdrawals
- transfer funds
- make loan payments
- inquire about cleared drafts (checks)
- check on deposits and withdrawals
- request tax information
- loan amortization models
- reorder share drafts
- request loan and VISA applications
To use ARTI, all you need is the following:
- your account number
- your personal identification number (PIN)
Your PIN is selected by you and must be requested in writing. - a touch tone telephone
Transaction Tables
| Share Balance Inquiries | SB# or 72# |
| Share Draft Inquiries | SD# or 73# |
| Share Withdrawals | SW# or 79# |
| Share Transfers | ST# or 78# |
| Last Deposits | LD# or 53# |
| Last Withdrawals | LW# or 59# |
| Loan Balance Inquiries | LB# or 52# |
| Loan Payments/Payoff | LP# or 57# |
| Tax Information | TI#or 84# |
| Loan Modeling | LM# or 56# |
Account Suffix Conversion Table
| Share A is 21# | Certificate T is 81# |
| Draft X is 92# | Certificate U is 82# |
| Share B is 22# | Certificate V is 83# |
| Share C is 23# | Certificate W is 91# |
| Share D is 31# | Certificate Y is 93# |
| Share E is 32# | Cerificate Z is 99# |
| Share F is 33# | |
| Share G is 41# | |
| Share H is 42# |